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    Returns & Exchanges

We gladly accept returns and exchanges.

Contact us within: 3 days of delivery.

Ship items back within: 7 days of delivery. 

- Buyers are responsible for return shipping costs.

- All international customers are responsible for the customs duties and taxes within their own country. For further information, please contact your local customs office.

- All returned items must be in their original jewelry box. If items are returned without the original boxes, we will deduct $5.99 from the return amount.

- Please note that items must be returned to us in their original condition. Items will not be refunded if we receive them damaged due to poor packaging on your part.

- It is strongly recommended that returns are sent back with insurance. Unfortunately, we cannot refund a returned item if it is lost in the mail.

Questions about your order?

Please contact us if you have any problems with your order.

Info@polliamore.com